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Strategic Initiatives Manager

The Workforce Innovation Board Serving Boone, Stephenson and Winnebago Counties

POSITION PROFILE: Responsible for strategic and special projects that support the regional workforce plan as well as the overall strategy of The Workforce Connection Board. Leads regional workforce initiatives, further develops employer engagement efforts and executes on internal and external communication deliverables that promote the public workforce system and the board. Freedom of Information Liaison and spokesperson. Favorably promotes the organization while fully understanding the needs, objectives and policies of the organization.

ESSENTIAL DUTIES AND RESPONSIBILITIES:  Oversees strategic special projects to support revenue growth and overall business strategy  Manages existing and new strategic initiatives  Tracks and monitors workforce initiatives, success stories and outcomes while partnering closely with internal and external stakeholders and constituencies.  Provides analysis of trends and utilizes data to “tell the story” regarding workforce  Leads regional business services team to ensure service integration and alignment with regional workforce plan  Assists in preparation of relevant proposals, manages and markets business intelligence, strategy documents and key performance indicator reports  Executes on strategies through media outreach, events, social media and other tactics.  Coordinates and develops key messages, talking points and manages the implementation across all communication plans to ensure a cohesive message reflects the service delivery system and the board.  Coordinates and oversees the preparation of public information materials including written materials, presentations, videos, media relations and social media management.  Develops and implements plans that provide the organization with additional resources to achieve strategic goals.

SUPERVISORY RESPONSIBILIITES: This position leads the regional business services team and should be comfortable with functioning in a matrix management system.

QUALIFICATIONS: To perform this job successfully, an individual must be able to carry out each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must have reliable transportation and able to travel statewide on behalf of The Workforce Innovation Board. May also include national travel on behalf of the organization.

EDUCATION AND/OR EXPERIENCE: Bachelor’s degree in business, marketing, communications, public relations or a directly related field is required. A Master’s degree is preferred. Will also consider comprehensive work background, at a minimum, five years’ of increasing responsibility demonstrating successful experience in public relations, business development, or media utilizing planning and implementing strategic communication strategies.

ADDITIONAL KNOWLEDGE, SKILLS AND ABILITIES:  Ability to see big picture and identify scalable initiatives across our three county region  Ability to lead and integrate well across teams, organizations and multiple constituencies  Ability to align key results (metric/success stories) to workforce strategy  Ability to influence stakeholders and work in a multi-layered complex organization  Ability to organize thoughts, ideas and information in a presentation or talking point format  Knowledge of WIOA rules and regulations  Detail oriented, highly organized, highly analytical, skilled at making data driven decisions and experienced in managing multiple large-scale projects  Excellent communications skills, verbal and written (including presentation skills)  Proficiency in Microsoft Office (PowerPoint, Word, Excel), and online communications tools (WordPress, Twitter, Facebook, LinkedIn, YouTube, etc.)  Flexibility in working with a diverse group of stakeholders, community partners and team members required  Highly skilled in project management, comfort with multi-tasking and multiple deadlines required.  Skilled in data organization, analysis, strategic thinking, visualization and presentation (utilizing data from CRM systems)  Self-starter with initiative and who is motivated, flexible and adaptable to change  Ability to work under pressure and tight deadlines  Maintains reasonable and predictable attendance.

CERTIFICATES, LICENSES, REGISTRATIONS: Must have a valid state driver’s license and maintain the minimum state required insurance levels on the vehicle at all time.

WORK ENVIRONMENT & PHYSICAL DEMANDS: The work environment characteristics described here are representative of those an employee will encounter while performing the essential functions of this job. The employee frequently is required to stand and walk. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment is usually moderate.